Connection for setup
Connecting to the IPBaseT series of devices is a straightforward process. If you are having issues connecting the following may help you.
Quick Troubleshooting Tips
Ensure Firewall -software (on connecting computer) and/or Hardware is turned off
Check that any intermediary gear (routers, switches, etc) are not blocking ports
Wifi, if on a similar IP subnet (i.e. 192.168.1.x), can cause conflict. Turn off wifi at initial connection.
Make sure that the connecting computer is in same IP Class as IPBaseT device you wish to connect to:
VLX defaults to 169.254.x.y IP
IPX Defaults to DHCP, obtaining an address from Router.
IPX Configuration Web Page default is 192.168.1.100
IPBaseT devices connect over port 80 (internal Web pages ) and 6970 (via IPBaseT manager, etc)
Know your Network
Before starting any configuration of network devices is good practice to review the system preliminary documentation. In the best of all worlds, you will have access to proper documentation that includes equipment lists, signal flow/ layout, and IP documentation.
Most IT departments like to know exactly what the equipment does and its precise location on their network. IT manager will want to ensure the units have either a predetermined address (Static ) or are given an address within a tight range of DHCP.
Firewalls, (both software and hardware versions ) can block essential ports and software code. If you experience issues, it is recommended that these be turned off.
IPX vs VLX default
The VLX defaults to Auto IP mode - (Automatic Private IP Addressing, also known as APIPA ) . Auto IP Addresses are not DHCP and are only automatically assigned by the device to itself based on the MAC address of the unit.
Auto IP sets the addressing in the Class B IP range of 169.254.1.y- ( the range of 'y' can be a number in the range of 0 to 253.
If you are connecting directly from a computer or via a test switch ensure your computer is set to a 169.254.x.y address.
Connecting to devices utilizing APIPA while connected to an existing network set to a different IP Class (for example a Class C 192.168.x.y) may be possible but is not guaranteed. This is all dependant on how the IT manager has configured and | or restricted the network, switch, etc.
It is best to ask ahead and confirm with the IT personnel managing the network. If Connecting across IP Classes is restricted, connecting directly to each device may be necessary.
The IPX -defaults to DHCP and will most likely to obtain an address from Client/ Router. The address range assigned upon connection may be based on the restrictions and configuration the IT department has set up.
The IPX has two MAC addresses and two IP addresses. One set applies to the IPBaseT engine while the other connects to the internal web server -(for the browser-based configuration pages).
The internal configuration pages default to 192.168.1.100 and should be changed when connecting to a network to avoid IP address conflicts. This can be done by directly accessing the pages from a browser or via the IPBaseT manager tool and right clicking on the device to be modified.
Connection via IPBaseT Manager
Connection to your IPBaseT units:
In IPBaseT Manager click Connect | Connect menu item.
A dialog box will appear providing choice to connect to VLX or IPX.
When connecting to the VLX click on the Radio Button next to the name and ensure the "Standalone" selection is checked. If your computer is set to the correct IP address and subnet choosing the connection from the pull-down menu at bottom of the dialog box will begin to fill the information.
Connection to the IPX devices can occur in three ways:
via Server - When the IPX communications are handled via server software on a sperate PC or, more commonly via a QXP-2 or QXT-700. The IP address of the device used to connect through is what is entered into the 'Site' table
Standalone - When connecting directly to the IPX units (not via a server ~ see above), make sure the 'standalone' listing is checked. If your computer is set to the correct IP address and subnet choosing the connection from the pull-down menu at bottom of the dialog box will begin to fill the information.
via Web connection - The browser-based configuration pages are obtained via a default address of 192.168.10. Once accessed this address should be changed to avoid IP conflict with other units as they are added to the network
Setting up the Host (Programming / Interface Computer)
The first thing we need to know is the IP configuration of your computer. The best way is to use the command prompt tool. To open this:
Right click the windows icon on the taskbar
At the Dialog box type Cmd (for command prompt)
Once the command prompt is open, you can type commands to obtain the Ethernet Adapters configuration.
In Command Prompt:
Type - ‘ipconfig /all
Review the Ethernet adapters listed- The information will include but not be limited to:
DHCP Lease information
The Ethernet (or Wireless) adapter can be modified via the Netsh command in Command Prompt or via the Network Settings GUI.
To change the IP information via the GUI
Click on Windows Icon
Click on Settings Icon (Gear or Cog image)
In 'Windows Settings' click on the ‘Internet and Network’ icon
Click on ‘Ethernet’ icon on left
Choose ‘Change Adapter Options’ (Middle of window)
Right Click Connection to change
Click ‘Internet Protocol Version 4 (TCP/IPv4)
Click on Properties
In the dialog box that opens you can choose
‘Obtain an IP address automatically’ for DHCP mode
“Use the Following IP address’ and enter a Static IP Address, subnet mask, etc
For direct connection to a VLX enter a 169.254.1.y address
For first time direct connection to the IPX configuration pages enter a 192.168.1.y address
‘Alternative Configuration’ - allows a default connection address if DHCP fails to provide one
Command Prompt Netsh Command
The IP information can also be set via the command prompt using the Netsh command. To do this you must run Command Prompt in Administrator mode.
To run Command Prompt in Administrator Mode
Type in Command Prompt
Right-click and choose ‘Run as Administrator’ (this will be needed if you wish to set addressing in the command prompt).
Administrator: Command Prompt should open
To find out the current configuration type:
netsh interface ipv4 show config
To set the Ethernet adapter to a static address type
netsh interface ipv4 set address name="Ethernet 2" static 169.254.1.8
Or set all the parameters with the command
netsh interface ipv4 set address name="Ethernet 2 " static 192.168.3.8 255.255.255.0 192.168.3.1
Set the Ethernet adapter to DHCP
- netsh interface ipv4 set address name="Ethernet 2" DHCP
You can find out more commands by typing
Now you can connect to the configuration page with a browser or with the IPBaseT Manager tool.